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Parcel delivery guides for Kenya
Practical advice on sending, packaging, tracking and insuring parcels — written for Kenyan senders, online sellers and receivers.
How parcel insurance works in Kenya
Parcel insurance gives senders cover if a parcel is lost or damaged in transit. Here is how Mzigo.online's cover works, from declared value to claims.
Read guide →How to send a parcel in Kenya
A practical walk-through of sending a parcel with Mzigo.online: choose a partner, register, drop off and track to collection.
Read guide →Packaging parcels for e-commerce
Good packaging protects margins and customer trust. These habits help online sellers hand parcels over confidently.
Read guide →How to track a parcel in Kenya
Tracking tells you where a parcel is and what happens next. Here is how to read the scans and use the collection code.
Read guide →Ready to send?
Compare courier partners, register a parcel and let the receiver pay at collection by M-Pesa.