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How to send a parcel in Kenya
A practical walk-through of sending a parcel with Mzigo.online: choose a partner, register, drop off and track to collection.
Compare courier partners and routes
Start with the destination and parcel size. The registration screen shows partner options and the delivery fee so you can choose before committing.
Add sender and receiver details
Use phone numbers that are active because the receiver needs them for tracking and M-Pesa payment. Describe the contents accurately and declare a value if you want cover.
Drop off, track and collect
Hand the parcel to the partner office and keep the receipt. Every scan appears on the tracking page; the receiver pays the delivery fee at collection and uses the collection code to collect.