Locations

Send a parcel in Nairobi

Nairobi is the busiest corridor on the Mzigo.online network. Register a parcel online, drop it off at a partner office and let the receiver pay at collection by M-Pesa.

Dropping off

Drop-offs are handled by our partner offices around Nairobi, including CBD, Gikomba, Donholm, Kikuyu, Ruiru and Thika. Choose the office closest to you when you register the parcel.

Start a parcel
Delivering to Nairobi

Deliveries into Nairobi reach partner offices across the city and surrounding estates, so the receiver collects from a point that is convenient for them.

Track a parcel
Areas we serve around Nairobi
  • Nairobi CBD
  • Gikomba
  • Donholm
  • Kikuyu
  • Ruiru
  • Juja
  • Thika
  • Mlolongo
  • Utawala
  • Kangemi
  • Kinoo
  • Ruaka

Don't see your area? Contact support and we will check whether a partner can reach it.

How sending works
  1. Choose a courier partner and route to Nairobi.
  2. Add sender and receiver details, size and declared value.
  3. Drop off at the selected partner office and get a QR label.
  4. Share the tracking link; the receiver pays by M-Pesa at collection.
Good to know

Popular Nairobi sends include parcels to Mombasa, Nakuru, Nyeri, Machakos and Kisumu corridors via partner routes.

  • Delivery fees are shown before you register the parcel.
  • Declare the parcel value if you want cover for the contents.
  • Tracking updates appear as the parcel is scanned at each office.
  • Parcel insurance is available — Mzigo.online is the first Kenyan company to offer it.
Other destinations
Send a parcel Browse partners Help Centre